Product Maintenance Support

Efficient Maintenance Support for StealthWatch

Lancope licensed products include a year of maintenance from the date of purchase. Annual maintenance provides tremendous ongoing value at a small fraction of the original purchase price. We recommend that you renew your product maintenance prior to the expiration date to ensure that you will continue to have access to product updates, technical support and much more.

  • A steady stream of product updates (new features, bug fixes and even major enhancements)
  • Acclaimed Lancope technical support (Phone and Email)
  • Invitations to special customer events with product managers, development leads and our Head Geek

Lancope keeps maintenance simple, fair and very affordable. But allowing your maintenance to expire can be a costly mistake. Your IT environment is constantly changing – new devices, new challenges – and our frequent updates help you stay on top of it. Renewing maintenance is far less expensive than purchasing a new license after your maintenance has expired.

Synchronize Maintenance Renewal Dates for Multiple Products

Have you purchased more than one Lancope product? Tracking multiple maintenance renewal dates can be a hassle. Now you can dramatically simplify the maintenance renewal process by synchronizing, or “co-terming”, all of your Lancope maintenance expirations. Co-terming enables you to select a single maintenance renewal date for all products - regardless of when you purchased each product. It's a quick process that makes it easy to keep your Lancope products up-to-date!

If you’ve licensed more than one product, contact the Lancope Maintenance Team at maintenance@lancope.com to get a quote on co-terming.